Privacy Policy

1. Controller

The controller of your personal data is [seller_name], РНОКПП [seller_tax_id], [seller_address], email support@eyurvedic-eu.com.

EU representative under Art. 27 GDPR: [TO BE COMPLETED — name and address of the EU representative].

2. What data we process and why

Purpose	Data	Legal basis
Processing and delivering your order, customer service	name, email, phone, delivery address, ordered products, order history	performance of a contract, Art. 6(1)(b) GDPR
Payment	order amount, order number, payment status; card data is entered only on the bank's page and is not received by us	Art. 6(1)(b) GDPR
Accounting and tax records	invoice and payment data	legal obligation, Art. 6(1)(c) GDPR
Security of the website, fraud prevention	IP address, technical logs	legitimate interest, Art. 6(1)(f) GDPR
Optional analytics cookies	usage data	consent, Art. 6(1)(a) GDPR — only if you accept

We do not send marketing emails unless you have opted in. We do not sell personal data.

3. Recipients

• Payment: JSC «Universal Bank» (monobank), Ukraine — for card payments.
• Delivery: the carrier shown for your order (name, address, phone, email for delivery notifications).
• Hosting and email: our hosting provider [TO BE COMPLETED — name, country].
• Accountants and authorities where required by law.

4. Transfers outside the EU/EEA

The seller is established in Ukraine. Ukraine is not covered by an EU adequacy decision. Your data is transferred to and processed in Ukraine because this is necessary to perform the contract you conclude with us (Art. 49(1)(b) GDPR). [TO BE COMPLETED if other non-EU processors are used.]

5. Retention

Order data is kept for as long as required by accounting and tax laws (generally up to [X] years) and to deal with any warranty claims. Technical logs are deleted after 30 days.

6. Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability and to object to processing based on legitimate interest. You can withdraw consent at any time with effect for the future (for cookies: "Cookie settings" in the footer). Write to support@eyurvedic-eu.com. You also have the right to lodge a complaint with a data protection supervisory authority, in particular in the EU member state of your residence, and with the Ukrainian Parliament Commissioner for Human Rights.

7. Cookies

See our Cookie Policy.